One Day Courses
This course teaches that to be truly successful in business requires the ability to navigate relationships with customers, support staff, colleagues, subordinates and senior managers, and that one’s Attitude can have a huge impact on determining a successful outcome when dealing with others.
Course Objective
This course is designed to teach the understanding of how and why your Attitude is the most important quality you possess in your working life.
And demonstrates that with a combination of sound examples of attitude adjustments, both professional and personal success is achieved
Prerequisites
No previous experience in dealing with the general public, customers or colleagues is necessary.
Course Content
Understanding why the right Attitude is so important in achieving your personal and professional goals
- Good Attitudes
- Bad Attitudes
- Characteristics of Winners and Losers
Your success depends on the support of others
- Grow the attitude ‘you are important’
- Win the support of others for team work success
- How to make people feel valued
Success Principle
- Successful people practice conversation generosity
- The importance of building friendships in business
- Recondition yourself for success
- Evaluating your attitude and the attitude of others
Up Grade your Thinking
- Think like important people think
- Your thinking and actions produces success
- Your image
- Am I using the language of successful people
Actions for Success
- List Changes you can make
Duration: |
1 day |
Fee: |
£299 |
2+ delegates: |
£250 |
Maximum: |
20 delegates per course |
Free copy of A Winning Attitude book for every delegate
All expenses to be paid by client
